Mastering the Art of Cold Calls, Part 2

Problem: Designed and developed for a company seeing a decrease in sales profit and an increase in turnover rate of new Sales Development Representatives (SDRs) due to a need for structured planning, a written script, and practice.

Solution: This virtual instructor led training is part 2 within a series for new SDRs. Part 1 is an eLearning course. This portion combined with part 1 offers a blended learning experience, focuses on the cold call script, and provides opportunities for discussion, practice, and questions. 

Tools Used: PowerPoint | Canva

Highlights: word cloud | interactive live quiz | breakout rooms | whiteboard | feedback via emoji reactions